Claims Management

More time for the core activity of your business.
With professional claims management from A to Z.

ALD Automotive performs all claims handling on your behalf – from acceptance of claims to repairs with various affiliates.

For fast assistance on site, drivers can access 24-hour road assistance.
As an ideal addition, ALD Automotive is pleased to offer an insurance policy tailored to your specific needs.

Specifically, claims management comprises:

  • Professional claims handling
  • Repairs from authorised service centers across Austria
  • Ideal, cost effective repair methods (e.g. smart repair)
  • Compliance with all manufacturer guidelines
  • Short-notice repair scheduling and fast repairs
  • Appointment of experts
  • Bring and collect service
  • Replacement vehicle for duration of repairs
  • Vehicle cleaning after repairs
  • Cashless processing, settlement via ALD Automotive
  • ALD Automotive also offers the option of driver training, together with corresponding training documents