ALD Automotive performs all claims handling on your behalf – from acceptance of claims to repairs with various affiliates.
For fast assistance on site, drivers can access 24-hour road assistance.
As an ideal addition, ALD Automotive is pleased to offer an insurance policy tailored to your specific needs.
Specifically, claims management comprises:
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Professional claims handling
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Repairs from authorised service centers across Austria
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Ideal, cost effective repair methods (e.g. smart repair)
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Compliance with all manufacturer guidelines
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Short-notice repair scheduling and fast repairs
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Appointment of experts
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Bring and collect service
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Replacement vehicle for duration of repairs
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Vehicle cleaning after repairs
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Cashless processing, settlement via ALD Automotive
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ALD Automotive also offers the option of driver training, together with corresponding training documents